Effective October 27, 2026
This Privacy Policy explains what information KELZ LLC, doing business as Primer Test Prep (“Primer”, “we”, “us”), collects through primertestprep.com, how we use it and the choices you have.
Information we collect
- Account and order details: your name, email address and billing details when you create an account or buy a product, along with your order history.
- Payment information: payments are handled by Stripe. We do not see or store your full card number.
- Technical data: basic information such as your IP address, browser type and the pages you visit, collected through cookies and similar technologies.
- Messages: anything you send us when you contact support.
Your exam progress, scores and flashcard ratings in the practice center are saved in your own browser on your device. We do not receive them.
How we use it
- To process orders, create your account and give you access to what you bought
- To send order confirmations, receipts and support replies
- To keep the site secure and prevent fraud and misuse
- To understand how the site is used and improve it
- To measure and improve our advertising, where we use advertising and analytics tools
Cookies and advertising tools
We use cookies that keep you logged in and remember your cart. We may also use analytics and advertising tools, such as Google or Meta. These providers may collect information about your visit and use it under their own privacy policies. You can control cookies in your browser settings.
Who we share it with
We share information only with service providers who help us run the store, such as our payment processor, web host and email provider, and where the law requires. We do not sell your personal information for money.
How long we keep it
We keep order and account records for as long as needed to provide the service, meet legal, tax and accounting obligations and resolve disputes.
Your choices
You can ask to see, correct or delete the personal information we hold about you, subject to legal limits on what we must keep. Email support@primertestprep.com and we will respond within a reasonable time.
Security
We use reasonable measures to protect your information. No online service can promise perfect security.
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy and will post the new date above.
Contact
KELZ LLC, doing business as Primer Test Prep
1500 N Grant St, Ste N
Denver, CO 80203
support@primertestprep.com